Policies

Front Desk Hours

Summer: 8:00am - 9:00pm (PDT)
Winter: 8:00am - 8:00pm (PST)
(Summer hours to start June 9th)
Check-in: 4:00pm
Check-out: 11:00am

  • Two-night minimum stay in High-Season (May 16th - October 15th) for all Lodge Suites and all Cabins.
  • Three-night minimum stay for holiday stays.
  • Lodge rooms are appropriate for children 14 years and older.
  • All accommodations subject to Oregon Lodging Tax & Resort fee
  • Accommodation rates and availability are subject to change without notice.


Reservations

We highly recommend reservations, as we tend to book quickly. Drop-ins are welcome when accommodations are available. Because our Front Desk closes at 7:00pm in the winter & 9:00pm in the summer, please let us know if you will be arriving after that time so that we can make special arrangements for you.

Deposits

We require a 50% deposit to hold reservations. Upon receipt of deposit, we will confirm your reservation by mailing or emailing you a confirmation letter. Balance is due upon check out here at the lodge.

Cancellations and Refunds

Due to our small size, cancellations affect us significantly. Off-Season (October 16th- May 15th) you will be refunded in full if cancelled 72 hours prior to date of reservation. High-Season (May 16th - October 15th) deposit will be refunded if cancelled 30 days prior to arrival.

Smoking

In order to provide comfort to all our guests, we do not allow smoking. Smoking is permitted only on the grounds and away from all buildings, decks, balconies and all designated areas. One night room charge will be applied if violated.

Pet-Friendly Cabins

Pets are currently allowed in the Rustic Cabins as well as the Guard Station and some of our Water Front Cabins. Pets must be kept on leash and cannot be left unattended. An additional charge of $25 per reservation for Rustic Cabins, $60 per reservation for other select cabins above will be taken at time of reservation. The Lodge at Suttle Lake has a two-pet per cabin maximum. One night room charge will be applied if violated.
What our guests are saying
We couldn't have picked a more lovely spot for our 7th anniversary. Great food, great room, great people, stunning lake! We saw a bald eagle last night at sunset! Thank You.

– Mary & Brad Kelly, Hillsboro Oregon
The Lodge at Suttle Lake is a Lovely Facility, I will definitely be back, wonderful hospitality.

– Rick & Sandra Kopf, Sweet Home Oregon